Breath of fresh air

Kelly

Breath of fresh air

I am extremely grateful for the service provided by White Dalton Motorcycle Solicitors.

Before I made contact, I’d had a negative experience being represented by a different solicitor; this solicitor was presented to me by my insurance company (after I was hit from behind by a lorry, while I was stationary) – I found that this initial solicitor lacked professional experience and made administrative errors.

White Dalton Motorcycle Solicitors were a breath of fresh air in comparison, and I was relieved that they had experience with taking over claims and combining fees, so I did not need to pay additional fees.

Initially, I was apprehensive about the transition. However, from first contact, the team at White Dalton Motorcycle Solicitors were friendly, prompt and professional. One aspect that I particularly appreciated was their ability to break down complex legal information into clear, easy-to-understand explanations, which made me feel confident and informed throughout.

Andrew Prendergast took over my case. I appreciated Andrew’s personable demeanour and was grateful to be able to speak to him on the phone to review my case. Andrew was prompt and professional in everything he did, and his character and communication skills gave me a great sense of reassurance, support and confidence.

Because liability was being disputed and because of my negative experiences with the previous solicitor, I did not expect a satisfactory outcome. However, when Andrew took over my case, he handled my claim with great care and efficiency. Due to his professional experience and skills, I am extremely pleased that my case was quickly resolved to an outcome that greatly exceeded my expectations – the defendant absorbed all costs, and I received a settlement.

I believe this outcome was only possible because of White Dalton Motorcycle Solicitors’ affinity with motorcycles and their impressive professional experience. For this, I am enormously grateful and highly recommend them.

I was previously represented by a different solicitor and I had a negative experience with them. For example, emails being ignored, callbacks being promised with no follow-up, them requesting information that has already been given, and me correcting errors made by them when they incorrectly referenced my medical report. I felt like I was dealing with people who lacked professional experience and were doing the bare minimum. White Dalton Motorcycle Solicitors have been a breath of fresh air in comparison!

I was happy with how promptly my case proceeded after Andrew took it over, and due to his professional skills, I am extremely grateful that my case was quickly resolved to an outcome that exceeded my expectations.