Testimonials 2011

We believe the most important information is what our past clients think of us, along with their experience of other solicitors where possible.

We always ask our clients for feedback and are happy to share this information. Here are some of the many comments our clients have made about our service to them.

"Very prompt, eager and enthusiastic to get my case moving along. I also felt that you guys genuinely were on my side and wanted what was best for myself." MF

"Very good, very helpful. Excellent. I always had the opportunity to speak to someone if I required to do so" AM

"First class in every way. Swiftly and friendly, I felt I could totally trust Clare's judgement, which is not always the case in the past with other firms" SJ

"Very good service, lovely people, great results" LO

"My case was dealt with very well thank you. I was kept informed all the way and would recommend to anyone. Thank You" TS

"I always felt that I was in safe hands! I was always kept up to date on developments and within the final 2 weeks my solicitor managed to do what my previous solicitors had failed to do in 2 years!" RN

"Swift, methodical, assured & robust. Very pleased to recommend to all riders. Thanks again for a great job." AJ

"Extremely professional and efficient service. I am very satisfied with the way my case was dealt with and the end result was even better than I had imagined." JB

"I am very grateful for the work Andrew has done to resolve this issue" LH

"A+++++++ First Class. Dealt with professionalism, but always with a friendly attitude" LS

"Very pleased on how my case was dealt with. I was kept up-to-date and every part of the case was explained to me. Thank you to Martyn Dey for all his help" DD

"Jo, I confirm that I have received the settlement cheque. I was always sure the Police and CPS would make a complete muck up of the prosecution, so was always relying on getting a civil result. You and your colleagues have certainly achieved a great result and I am very grateful." PH

"Excellent. It was dealt with in a clear precise methodical way without drama. I always felt comfortable and confident with the service and advice." PH

"Excellent, thanks for everything" MB

"I am really satisfied and I would strongly recommend White Dalton to any of my friends" DZ

"I was overall very pleased with the way my case was handled" SG

"Dear Andrew, I would just like to take the time to express my undying thanks for your efforts in dealing with my product liability case against ***** ***, a formidable opponent who I'm sure a great number of your profession would have run a mile from.

From the first time we spoke you expressed a confidence in my case which never wavered. Your choice of experts and silks was inspired with both proving to be greatly experienced and genuinely nice people. You have a great team at White Dalton. Jo is a very smart cookie that I'm sure will go far.

Throughout our long association I have found you extremely approachable and completely dedicated to getting a good outcome for me. I have also come to regard you not only as my solicitor but also a good friend and I shall miss our banter now the case has concluded.

I wish you all the success in the world for the future and will recommend your services wholeheartedly to anyone who asks." CH

"Excellent. There were some moments when I thought this was not going my way but Andrew was very good in reassurance and advice which kept me going until the conclusion" BE

"Martyn Dey was exceptional and very helpful throughout and dealt with very quickly. Thank you Martyn." KH

"Very helpful and professional!" DA

"A blessing to your clientele. Great service and god bless Paul!" JW

"Excellent, will highly recommend to others. Excellent service and completely reversed the offer from the third party form 80/20 against to 80/20 in my favour." DE

"Dealt with calmly, properly and successfully" GD

"Very professional" JL

"Great, helpful and informative. Expertly dealt with and friendly" HH

"Excellent, professional and good communication. Paul Henry has worked hard to obtain a reasonable settlement, unlike the previous solicitors" JB

"Very efficient and a high quality service. Totally professional throughout, felt my views were always taken into consideration. Sympathised with the complications of my injury" RI

"Very good and Clare always kept me up-to-date." DE

"Excellent service. I would like to take the opportunity to say thanks to Clare." SR

"John Lloyd-Richards was very professional and friendly. I felt he dealt with my case very quickly and was always happy to help and answer my queries. I got the impression that my solicitor actually cared abou the end result. Thank you all for your hard work!" MR

"Excellent throughout. I was extrememly pleased. Clare Franklin did a very good job" CV

"The case was handled in both a friendly and professional manner. I can't thank you enough for your work on this case and in particular a very big thanks to Clare Franklin who has been absolutely excellent!" MM

"Martyn, Just a thanks for all your help with my case and to anyone at your office who also had dealings with the matter. Take care and all the best" SB

"I found White Dalton very thorough and they kept me well informed of any progress at all points. Paul Henry's attention to detail and advice was very confidence inspiring. The case was dealt with in a professional manner. I had the utmost confidence in Paul negotiating my claim and am very happy with the outcome." SW

"Excellent, friendly and straight-forward. My case was dealt with very efficiently and with no problems whatsoever" AM

"From the initial contact when Andrew Prendergast took over my case from my previous solicitors a great weight was lifted from my shoulders, I knew that everything would now be taken care of and I didn't have any worries or uncertainties and knew that the correct actions would be taken.

Andrew was very understanding and gave me great confidence in everything that was being done, and was always at the end of the phone when needed. I am sure that Andrew managed to achieve a better outcome than expected simply due to his professionalism and diligence to detail throughout, and also knowing his trade in fine detail.

Moving my case to White Dalton was the best action I could have made and I would most definitely recommend anyone to use White Dalton in the future.

Many thanks from myself and my family for everything." SD

"Prompt, professional, thorough but friendly / accessible" DD

"I feel right from the start my team gathered information quickly, acted on it and kept me informed every step of the way in good time. The phone calls were always courteous and informative and I always felt confident that the outcome would be a good one. Thank you." DS

"From day one of transferring to White Dalton from my last solicitor, I felt that some of the stress relating to uncertainty around my case had been taken off me. Andrew Prendergast did a great job of balancing professionalism with pragmatism and reality. His advice was both comprehensive and yet simple to understand; with very clear options and risks described with each option presented to me in laymen's terms. I felt that every instruction I gave Andrew was based on an informed decision by me, following the advice and options he presented.

When I compare this to my last solicitor, I believe that they were pushing and coercing me into decisions that, in my opinion, suited their needs rather than mine. I fell that at all times Andrew had my best interests in mind and was representing me to this end. I am personally convinced that Andrew Prendergast helped me achieve a far better financial outcome to this than my last solicitor ever would have managed. Their last advice to me was to accept an offer that, as it transpired, was around one quarter of the outcome that Andrew secured on my behalf. Thanks Andrew for your advice, support and guidance." NF

"Hi Jo, Thanks very much. I really appreciate all the work you have done. I have been very impressed by how well organised you are, with communications both in keeping me up-to-date and explaining the steps being taken and the implications of decisions being made.

I think you showed quite marvellous negotiating skills in the end stage as well.

I won't hesitate to recommend you personally, and White Dalton in general, to friends and colleagues (or indeed, anyone else) in the future.

Thanks again and kind regards, JD"

"Very professional, great communicators and understanding. Dealt with very quickly, considering a lot of time was wasted by previous solicitor. I never had any unanswered questions." JT

"Great. You know bikes and understand. Very good." JT

"John and the team were in a class all their own. John was brilliant & thoroughly professional. The level of care, understanding & courtesy was extended in what I would describe as an incredibly difficult time in my life was undoubtedly the best" BZ

"Excellent. White Dalton, specifically Rhiannon have been excellent on the two occasions I have used them. Couldn't improve the service for me. Excellent in every way." NL

"Perfect as far as I am concerned, apart from my solicitor rides a girl's bike!" MD

"Andrew, thank you very much for all the hard work you put into reaching a settlement.

You were fantastic throughout this case. Thank you for listening to me at times of stress and sadness.

I would not hesitate in ever recommending you, your company was nothing but only professional." DV

"Very, very good. (Dealt with) to my complete satisfaction" CG

"Professionally: Very thorough and processed. Personally: Excellent advice throughout that can only come from experience. Nice one Paul, good job well done, see you for a pint when free." TR

"Helpful, good communication, good guidance and accessible. I was kept informed and had ample advice when making decisions. I felt as if I could always call if I had a concern." GT

"Best in the country. My case was dealt with at all times, promptly and efficiently. Paul Henry is an excellent solicitor. If I had another accident I would use White Dalton again and also pass on good words to other friends or family involved in motorcycle accidents" CG

"Very professional and always kept me informed of what was happening. Case was dealt with professionally and efficiently, very satisfied. Staff had excellent knowledge and understanding of the law and motorcycling." PR

"Second to none. (Dealt with) perfectly with honesty and commitment" NB

"Professionally (dealt with) and always well informed" OK

"I just wanted to thank you for all your help in settling my claim. I am very pleased with the outcome and so glad I called White Dalton and not just accepted the offer made to me from the third party insurers.

I found the service you offered to be friendly, personal and completely hassle free and was kept informed of all developments in my claim and not contacted unnecessarily. Compared to some horror stories I have heard from friends who have pursued claims with different solicitors, I am definitely glad that I contacted you!

Once again, thanks for all your help, and the free neck 'buff'! If I am ever unfortunate enough to need a solicitor in the future I will not hesitate to use your services." CG

"Excellent, hassle free. (Dealt with) very quickly, professionally. Excellent service, friendly." CG

"Very good. 100% better than previously used solicitor. Thanks again" RA

"I would recommend without hesitation, excellent. Rhiannon has done a fantastic job for both my wife and I in what could have been a difficult conflict" SE

"Professional, friendly, exemplary. Andrew Prendergast should have been a vet - he took a dead duck, and first made it fly, and then lay a golden egg!" RL

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