As I am unused to dealing with legal matters I found the whole process initially daunting, however Rhiannons’ friendly, calm, relaxed, matter of fact manner soon allayed any fears. A high level of professionalism was conducted throughout and on very few occasions only was I not able to speak to Rhiannon personally which is refreshing in this day when automated services are more the norm. Many thanks to all the team involved.
Friendly, calm, relaxed
