My classic (read that as unreliable) RD350 broke down. The breakdown company turned up with a flat bed truck. Long story short is the numpty recovery truck driver didn’t strap the bike down properly and as we pulled away my bike fell over. It was like something off a Carry On film.
Thankfully no one got hurt. However I did my nut as it dented the tank and broke a foot peg. The recovery driver said it’s one of those things as bikes are tricky to strap down and told me to claim off my insurance. That can’t be right can it?
No, that’s not right. The numpty driver is full of it. This sort of thing properly annoys me. He was providing a service, he executed it poorly and now you have a battered bike.
I am firmly of the view that if you make a mistake (as we all do because we’re human) take responsibility, apologise and try to rectify it. In your case the solution is getting your bike fixed. If the repair company won’t deal with it then you may have no choice but to issue court proceedings and put it before a judge.
Andrew has been riding motorcycles since he was 10 years old and currently rides a GSX1400 as his daily commuter whether it is sunny or snowing. In addition, he is currently restoring an old Honda CB750 K1. Andrew practices across all areas of motorcycle law, with his practice involving both civil claims and motoring defence work.
To the point of Mr Grewal going beyond what could be reasonably expected! From initial contact to final closure the case was dealt with professionally Read more...
Neil September 1, 2016
Good comms + good result
Lloyd September 1, 2016
Knowledgeable & genuine helpful. Martyn and his secretaries have been very professional Read more...
Amanda September 1, 2016
Through your hard work and due diligence you have made what could have been a very tough and frustrating 4 years into a calm, logical and well explained Read more...
Bernard September 1, 2016
Very well. Well Informed
Samuel September 1, 2016
Professional & prompt. I am over the moon with the service and I would definitely recommend you to anyone